Testimonials

Adelaide City Council

“I have always been impressed with Leonie McKeon’s extraordinary understanding of Chinese Culture. I would strongly recommend Australian businesses to make use of the services of CLCA before dealing with Chinese business people."

Amcor Glass Australasia

“Following visits to China, our team had a desire to learn more about the Chinese language and culture. This training has now been an essential part of the way we go about doing business there. Also as a team, we are always on the move and we appreciated the flexibility shown by the CLCA team to train us at times and locations that suited us. They have shown great customer service and an ability to deliver the training in a way that builds our confidence."

Australia China Business Council, Northern Territory branch

“The feedback I have received during the day tells me that your work and insights were appreciated. It was a very useful exercise for the people who attended as it gave them much greater insight into what is involved in working with China. This has helped the ACBC NT achieve our objectives in engaging with Government and the business community."

Australian Principals Associations Professional Development Council

“The work that CLCA did with translating and interpreting during many events was very professional and contributed greatly to the success of the Chinese delegation’s visit. The Cultural Awareness Training Workshop prior to the delegation arriving was very comprehensive and invaluable to our staff."

Australian Tourism Export Council

“We wanted an introductory session on the dos and don’ts of dealing with Chinese language guests and business contacts and that’s exactly what we got. Everyone left with something new to hang their hat on."

Australian Wine and Brandy Corporation

“We found this tailored workshop an invaluable experience, which was well worth attending. Not only did we have a better understanding of how to conduct business in China and what cultural sensitivities we needed to be aware of, but by the end of the day we also understood the necessary basic sentences and words to get us through."

Carnegie Mellon University Heinz School Australia

“The workshop that CLCA held for us was clear and well prepared. The tasks were easy to learn and still left room to be challenging. The support was impeccable - CLCA answered all of our questions and customised the workshop to our needs."

Charles Sturt University

“The workshops gave practical and useful information that provided immediate benefit and confidence for staff who engage with China. The opportunity to tailor the workshop to meet our needs also meant that we were able to focus on information relevant to our organisation."

Clipsal Integrated Systems

“A 10-week language program was conducted in-house for nine staff members. It quickly became obvious from a business perspective that learning the vocabulary in isolation would not be sufficient. An understanding of the culture was also necessary and offered by the program."

Cummins Consumer Business

“Cummins Consumer Business have used the CLCA translation services and cultural awareness training and would recommend any company that is dealing with, or planning to deal with Chinese speaking regions to make use of these unique services."

Department of Economic Development, Tasmania

“My dealings with assistance in translation with CLCA was most positive. The staff were most obliging in providing input into my requirements and were very efficient with time delivery."

Department of Economic Development, Tasmania

“The ‘36 Strategies for Chinese Thinking’ workshop provided the participants with a very different and hugely beneficial insight into Chinese Culture, which is not, provided by other, more general in nature cultural workshops. Also the workshop provided many practical tips on doing business with the Chinese."

Department of Education and Children’s Services, SA

“Your Chinese Cultural Awareness workshop has given my staff the knowledge and skills to more confidently carry out our business. I strongly believe that our awareness of the cultural differences that must be considered when carrying on business in Asia has contributed to our current successes."

Education Adelaide

“Education Adelaide has frequently used the translation services of CLCA. We have always been delighted with their professionalism and efficiency."

Elders Limited

“This in-house language program for our Elders staff is a perfect blend of language and culture and CLCA uses only the best Chinese staff to assist in the learning process. The personal nature and flexibility of this program is also another key point of difference."

Futuris Automotive Interiors (Australia) Pty Ltd

“CLCA provided an excellence translation service with a quick turn-around time. The fact that they were able to liaise with our contacts in China to facilitate Chinese translation services offered a great advantage in everything from simple emails to website copy to voice-overs for our corporate movie."

GHD

“By the time we found CLCA and their range of programs, many of our senior engineers had been working for some time with our Chinese clients and they had many questions that needed answers. Without exception, the participants in the program emerged with a level of confidence and awareness that was remarkable. In my many years in L&D I have not experienced such a level of excitement and fascination with a new program. CLCA will certainly become a regular part of our annual Training Calendars."

Graphic Language Design

"We have used the services of CLCA on many occasions to provide Chinese translations/characters for labels, brochures etc, and for checking of text that has been provided to us by other sources. In each instance we have been provided with fast, knowledgeable, efficient and friendly service. I recommend CLCA to anyone requiring this kind of service."

International Education Services, SA

“CLCA provides a range of services to government schools. These services include training teachers and other administrative staff, homestay parents workshops, training IES staff to understand the needs of Chinese students, and one to one cultural mentoring to address problems as they arise."

Kingston Estate Wines

“The interpreter was very professional, and most helpful in a slightly tense and difficult meeting. Thank you!"

Milford Industries

“The advice and education we have received has made it possible to deal effectively with new suppliers and rapidly build a strong rapport with them. The language training has also helped immensely in “breaking the ice”, showing both mutual respect and commitment to strengthen our business relationships."

Pernod Ricard Pacific

“CLCA training has been an invaluable and worthwhile experience for our team at Jacob’s Creek. From our learning’s we have gained great insight into the customs, traditions and respectful nature of our clients from this important region."

SAGE Automation

“I found the Mandarin courses CLCA provides very well structured, the groups are small which allows for lots of interaction with the teacher. Apart from printed dialogues and vocabulary for each lesson an audio track is provided for my own review and listening. CLCA also helps our company with translations and cultural advice. We have found these services to be very professional."

SKYCITY Adelaide

“Communicating with; understanding needs and; identifying preferences of our Asian clients is important to SKYCITY. CLCA provides invaluable training in these areas. This training is an essential component in assisting us to achieve our ongoing excellence in customer service and helping us to build strong relationships with the Asian community."

The University of Adelaide

“The Adelaide Graduate School of Business has used the services of CLCA over several years. CLCA has helped us to respond more effectively to the needs of Chinese students, and to other colleagues with whom we interact. CLCA has provided effective training in cultural understanding for both academic and administrative staff. This training included practical tips and methodologies to improve the educational outcomes for our diverse group of students."

United Water International

“We receive excellent feedback from our staff and the knowledge acquired is invaluable in developing relationships with our Chinese colleagues. The materials provided are of a high quality and additional services such as one on one advice or email updates are useful and informative."

University of South Australia

“The ‘Chinese 36 Strategies’ workshop exposed me to an aspect of Chinese culture to which I was oblivious. I recommend Leonie McKeon’s presentation to anyone engaging, or about to engage, with China at any level - business, education or government - to better understand Chinese critical thinking behind every negotiation."

“The workshop provided me with a timely and enjoyable, but also very important reminder of the need for cultural and social sensitivity when dealing with overseas students and contacts. I’m sure these skills and facets will all be very useful in our future transnational and international onshore operations."

“Marketing to China is about deploying professional marketing practice in cultural context. At the 'Advertising in China' workshop I gained fresh insight into crafting communications for China. These sessions are a must for both ad agencies and clientside. Demystifying and empowering."

"Thank you very much for the very interesting and useful meeting. I learned a lot and I realised how much more is ahead of me. Regardless of the outcome of this exploratory visit to China, the meeting was an excellent learning experience for me."

"Just a personal word of thanks for your excellent presentation. I had gaps in both my personal and my professional knowledge filled. I particularly valued the way you wove the picture – setting out context but attending to detail too. Perhaps a measure of how your work ‘connected’ with me is not only that it happened at many levels but, also, that it has given me much to reflect on. I came along to learn how to better engage with my students but it was the less tangible philosophical, political and cultural richness that grew on me too. "

University of Wollongong

“The feedback received was very positive with many participants commenting on Leonie’s professionalism, enthusiasm for her subject area, ability to relate her experiences to the subject matter, knowledge of Chinese culture and practical strategies, which they could implement."

© Copyright 2010 Chinese Language and Cultural Advice